Consent for health data

Health data belongs to the GDPR’s “special categories” and is given extra protection. That is why we ask for your explicit consent when you create an account in the Reset Lab app. This page explains exactly what it means.

Which data it covers

• What you tell us about your health (e.g. in the booking note or at your first assessment).
• The therapist’s notes on your assessment and progress.
• The exercise programmes we give you and the log of exercises you complete.

For what purpose

Only for your treatment: to plan your treatment, follow your progress and give you your exercise programmes on your phone. We never use health data for advertising and never give it to third parties, except the technical providers described in the Privacy policy.

Who sees it

Only the therapist. In the app you see your own programmes and the notes the therapist has chosen to share with you. Emails and notifications never contain health data.

How to withdraw it

At any time, in the app (Settings → Consents) or by emailing info@resetlab.gr. Withdrawal does not affect anything lawfully done before it. After withdrawal we record no new health data in the app; data that must be kept by law as part of your treatment record is kept only as long as required. If you also want your account deleted, use the “Delete account” button.

Parents and guardians

For children, consent is given by the parent or guardian who creates the account.